Returns & Exchange

At Cedurith, we want your home to feel just right. If a pillow isn't the right fit for you, our team is here to help you find a better solution.

1. 100-Day Sleep Trial

You have 100 days from the delivery date to decide whether your pillow is right for you. You can open the packaging and try your pillow at home during this period. If it is not right for you, contact us within 100 days of delivery to request a return or exchange. Your warranty remains separate from the sleep trial.

2. Shipping & Handling (when there is no quality issue)

  • Return shipping: we ask you to cover the return shipping cost to our designated local warehouse.
  • Exchanges: you cover the return shipping — no additional handling fee — and our team will guide you through the new delivery.

3. How to Start

Send us a request through our [Contact Form] with your order number. A member of the Cedurith Care Team will personally guide you through the process within 24 hours.

Good to know

  • The 14-day statutory right of withdrawal applies in addition to the 100-day sleep trial.
  • The hygiene restriction on opened vacuum seals concerns the 14-day statutory right of withdrawal only. It does not exclude returns under our 100-day sleep trial or affect your warranty for manufacturing defects.

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